Last updated: September 2026
Who we are
Stars on Land ("we", "us") is an independent travel agency located at 84 Landsdown Cres, Markham, ON L6E 0M8, Canada. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Contact details: name, email address, phone number.
- Travel details: dates, routes, traveller names, ages where required, and special requests such as accessibility or dietary needs.
- Payment details needed to complete a booking. Card details are processed securely and are not stored on this website.
- Website data: pages visited, device and browser type, and how you arrived at our site, collected through cookies and similar tools.
How we use it
- To answer enquiries, prepare quotes and make bookings you request.
- To send confirmations, travel documents and important updates about your trip.
- To measure and improve our website and advertising.
- To meet legal, tax and accounting obligations.
Who we share it with
We share traveller information only with the suppliers needed to fulfil your booking, such as rail operators, hotels and transfer companies, and with payment processors. We never sell your personal information.
Cookies and advertising
This website uses cookies, including Google Ads and analytics tags, to understand how visitors use the site and to measure the performance of our ads, including calls placed from the site. You can block or delete cookies in your browser settings, and manage Google ad personalization at adssettings.google.com.
How long we keep it
We keep booking records for as long as needed to provide our services and meet legal and accounting requirements, then delete or anonymize them.
Your choices
You can ask to access, correct or delete your personal information, or withdraw consent to marketing, at any time by emailing info@starsonland.com. We don't send marketing emails without your consent.
Security
We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, so please avoid sending card numbers by email.
Changes
We may update this policy. The date at the top shows when it was last changed.